Skip to content
Close
Let's talk
Let's talk
Slide 3 BG-1
Velocix Managed Services
Group 1360027792-1
Your streaming service runs around the clock.
So does our team.

For over two decades, Velocix Managed Services has worked alongside the world's largest and most complex network operators through peak traffic events, platform migrations, and moments when the stakes could not be higher. Our Network Operations Centre (NOC) monitoring and rapid-response remediation keeps your streaming platform healthy, whatever the demand.

Whether you need full operational cover, a way to strengthen your own team, or short-term support for a specific event or project, you get the same depth of expertise, the same 24x7 commitment, and a partner who treats your service as their own.

Faders
Operational services

Guarantee service quality with 24x7 NOC monitoring from a dedicated team of video streaming experts. Using AI-assisted analysis of real-time data, we continuously review performance and health metrics, detecting anomalies and resolving issues before they impact your subscribers.

Get in touch →
ClockClockwise
Maintenance

Keep your platform up to date and operating without interruption. We manage the software upgrades that may be necessary to keep the service running, apply security patches, and handle the operational detail of maintenance activities from start to finish, so your team can stay focused on running the business.

Get in touch →
ChartLineUp
System optimisation

Task our team with improving the overall performance of your streaming platform. We conduct in-depth capacity audits and performance tuning to identify improvements that increase quality of service, reduce operational costs, and prepare your network for future growth.

Get in touch →

How we deliver Managed Services

Every operator's situation is different. Velocix Managed Services is structured to meet you where you are, whether you need full operational cover, additional expertise alongside your own team, or dedicated support for a specific event or project.

ShareNetwork
Fully Managed

Hand full operational responsibility to the Velocix team. We run your streaming platform end to end, providing complete 24x7 cover so your team can focus entirely on your core business.

Get in touch →
CalendarStar
Event Support

When the world is watching, you need people who have been there before. We provide dedicated operational support for high-profile live events, preparing to address the load, and ensuring your platform performs when the pressure is highest.

Get in touch →
UsersFour
Team Extension

Keep your own operations team in place and bring Velocix in alongside them. We provide additional expertise, capacity, and support where you need it most.

Get in touch →
CTA_OrangeBG

quote As streaming complexity grows, traffic spikes increase, and tolerance for failure lowers. What has changed is the intelligence we now have to stay ahead of it. Our team combines over two decades of operational experience with AI-powered systems that help us cut through the noise and focus on what matters to your operations.” 

 

Pedro Coelho | Head of Maintenance and Managed Services, Velocix

FAQs

What does Velocix Managed Services include? A dedicated team of video streaming experts providing 24x7 NOC monitoring, proactive maintenance, software updates and patch upgrades, and system optimisation for your streaming platform. Whether you need full operational cover, team extension, or event support, the same depth of expertise applies.
Does Velocix offer 24x7 NOC monitoring for video streaming platforms? Yes. Velocix operates a 24x7 Network Operations Centre staffed by specialists trained specifically on video streaming infrastructure. We continuously monitor performance and health metrics across your platform, identifying and resolving issues before they impact your subscribers or your business.
Can Velocix Managed Services supplement my existing operations team? Yes. Operators can choose to work with Velocix alongside their own NOC team, adding specialist video streaming expertise and additional capacity where it is needed most. You retain full operational oversight while benefiting from the depth of experience Velocix brings to every deployment.
Does Velocix offer managed support for live events and high-profile broadcasts? Yes. Velocix provides dedicated operational support for major sports events through to global entertainment moments. Our team has extensive experience managing traffic spikes and maintaining platform stability when demand is at its highest and the stakes could not be greater.
How does Velocix Managed Services use AI in streaming operations? The biggest challenge today is not a lack of data, it is deciding what deserves attention in real time. Velocix AI-enabled Managed Services detects anomalies, reduces alert noise, and prioritises incidents across your streaming platform, keeping our team focused on what matters most for your operations.
How much does Velocix Managed Services cost? Managed Services pricing depends on the scope and scale of your deployment. What is consistent is the cost of not having the right operational cover. Streaming failures impact subscriber retention, revenue, and brand reputation. Contact our team to discuss an engagement model that fits your requirements and budget.

Interested in learning more 
about Velocix Managed Services?

Talk to us / book a demo